Last Updated: 02/24/2025
Welcome to Electronic Groove! These Terms and Conditions (“Terms”) govern your use of our
website, mobile application (if any), ticketing system, and related services (collectively, the
“Services”). By accessing or using our Services, you (“User” or “you”) agree to be bound by
these Terms. If you do not agree, you must not use our Services.
1. About Electronic Groove
1.1 Who We Are
Electronic Groove (“we,” “us,” or “our”) operates a platform providing ticketing services and
editorial content. We act as a disclosed agent for event Promoters, who are solely responsible for
their respective events.
1.2 Contact
For questions, please contact us at contact@electronicgroove.com
2. Eligibility and Account Registration
2.1 Age
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.
2.2 Account
You must provide accurate and complete information during registration. You are responsible for
maintaining the confidentiality of your account credentials and for all activities under your
account.
2.3 Security
Notify us immediately if you suspect any unauthorized use of your account. We are not liable for
losses arising from unauthorized account use.
3. Scope of Services
3.1 Ticketing
We facilitate the sale of tickets for events organized by independent Promoters. Any claims,
disputes, or issues regarding the event itself are the Promoter’s responsibility.
3.2 Editorial
We publish articles, interviews, reviews, and other editorial content. The views expressed are
those of the authors and do not necessarily reflect our views.
3.3 Mixes
We may upload DJ mixes and podcasts to third-party platforms with their own copyright
protection systems. While we make reasonable efforts to ensure compliance, we disclaim
liability for any copyright infringement related to these mixes.
3.4 Fees
We may charge fees for our Services, which are displayed at checkout or otherwise disclosed. By
completing a transaction, you agree to pay all applicable fees.
4. Ticket Purchases and Refunds
4.1 Purchase
Purchasing a ticket grants a revocable license to attend the specific event, subject to these Terms,
any Promoter terms, and applicable law.
4.2 Pricing/Payment
Ticket prices (including taxes, fees, or surcharges) are displayed during checkout. We accept
various payment methods, and you must provide a valid payment method.
4.3 No Resale
Tickets are intended for personal use only. Resale or transfer for commercial or speculative
purposes is strictly prohibited unless expressly permitted in writing by the Promoter.
4.4 Cancellations/Refunds
Event cancellation and refund policies are determined by the Promoter. We facilitate refunds only
when the Promoter authorizes them.
• If an event is canceled or rescheduled, you may be entitled to a refund per the Promoter’s
policy.
• Refund requests must typically be submitted within ten (10) days of notification, unless
otherwise specified.
4.5 Waiting Lists
Some events may offer a waiting list, but there is no guarantee of ticket availability.
5. Promoter Accounts and Payouts
5.1 Registration
Promoters must provide accurate information (e.g., business details, banking info) to receive
payouts.
5.2 Payouts
We disburse ticket sale proceeds (minus fees) after events, according to our agreed payout
schedule.
5.3 Chargebacks/Fraud
In cases of disputes, chargebacks, or suspected fraud, we may withhold payouts until issues are
resolved.
6. Editorial Content
6.1 Ownership
All editorial content published on Electronic Groove—articles, interviews, reviews, photographs,
graphics, logos, audio/video content, etc. (“EG Content”)—is owned by us or our licensors and is
protected by copyright.
6.2 Disclaimer
Opinions expressed in articles, interviews, reviews, and other editorial content are solely those of
the authors and do not necessarily reflect our own. We do not guarantee the accuracy or
reliability of any editorial content, and any reliance you place on such content is at your own
risk.
6.3 Premiere Content
From time to time, we may premiere music, videos, or other content (“Premiere Content”)
subject to specific terms imposed by the artists or copyright holders. You agree to comply with
those terms.
7. User Conduct
7.1 Prohibited Conduct
You agree not to:
• Violate any laws or infringe upon others’ rights.
• Disrupt or interfere with the Services.
• Create fraudulent or unauthorized accounts.
• Resell tickets in violation of these Terms.
• Submit harmful or unlawful content.
• Infringe our or others’ intellectual property rights.
• Republish or redistribute EG Content without permission.
• Impersonate any person or entity.
• Circumvent security measures.
• Engage in abusive, hateful, or threatening behavior.
7.2 Termination
We may terminate or suspend your account or access to the Services if we reasonably believe
you have violated these Terms or engaged in unlawful or abusive activity.
8. Intellectual Property and User Content
8.1 EG Content
We or our licensors own all EG Content. You must not use EG Content for commercial purposes
without our written consent.
8.2 User Content
By posting or uploading any content (comments, forum posts, images, reviews, mixes, podcasts,
etc.) on the Platform (“User Content”), you grant us a worldwide, non-exclusive, royalty-free,
perpetual, irrevocable license to use, reproduce, modify, publish, and distribute your User
Content in connection with the Services. You represent and warrant that you have all necessary
rights to grant this license.
8.3 User Representations for Mixes
If you upload or post DJ mixes or similar content (“Mixes”), you represent and warrant that you
have all necessary rights, licenses, and permissions to use and distribute that content, including
all music, samples, and other copyrighted material. You further represent and warrant that you
have obtained all necessary clearances and permissions from any featured artists, labels, or
copyright holders for the music included in your Mixes. You are solely responsible for ensuring
that your Mixes do not infringe on the intellectual property rights of any third party.
8.4 Indemnification for User Content
You agree to indemnify and hold us harmless from any claims arising out of or related to your
User Content, including claims of intellectual property infringement.
9. Mixes
9.1 Third-Party Platforms
We may upload or facilitate the upload of DJ mixes to external platforms with their own
copyright protection systems. While we make reasonable efforts to ensure compliance, we
disclaim any responsibility or liability for copyright infringement related to these mixes.
9.2 Promotional Use
Mixes are uploaded for promotional or community-engagement purposes only. They are not sold
or distributed commercially.
10. Dispute Resolution
10.1 Governing Law
These Terms and any disputes arising out of or related to these Terms or the Services are
governed by the laws of Florida, without regard to conflict-of-laws principles.
10.2 Informal Resolution
Contact us first to attempt to resolve disputes informally: contact@electronicgroove.com.
10.3 Jurisdiction
You agree to the exclusive jurisdiction of the courts located in Florida, USA for any actions
arising out of or related to these Terms or the Services.
11. Limitation of Liability and Disclaimers
11.1 No Warranties
To the fullest extent permitted by law, the Services (including all information and content
therein) are provided “as is” and “as available,” without any express or implied warranties
whatsoever, including, but not limited to, warranties of merchantability, fitness for a particular
purpose, non-infringement, accuracy, completeness, reliability, or suitability. We do not
guarantee uninterrupted or error-free operation of the Services. We explicitly disclaim any
warranties related to the accuracy or reliability of any information on the Platform, including
event details, editorial content, user-generated content, and DJ mixes. Any reliance you place
on such information is strictly at your own risk.
11.2 Limitation of Liability
To the fullest extent permitted by law, Electronic Groove, its affiliates, directors, officers,
employees, and agents shall not be liable for any indirect, incidental, special, consequential,
or punitive damages—including lost profits, data loss, or business interruption—arising out
of or related to these Terms or the Services, even if advised of the possibility of such damages.
Our total cumulative liability for all claims arising out of or related to these Terms or the
Services shall be limited to the lesser of (a) the total fees you paid to us in the six (6) months
preceding the claim, or (b) USD $100.
11.3 Event Liability
We are not the organizer of the events. Promoters and venues bear sole responsibility for
event quality, refunds, and safety. We disclaim liability for any issues arising at or in connection
with an event.
12. Force Majeure
We are not liable for any delay or failure to fulfill our obligations due to events beyond our
reasonable control, including natural disasters, war, civil unrest, terrorism, government action,
and internet or telecommunication disruptions.
13. Indemnification
You agree to indemnify and hold Electronic Groove, its affiliates, and their respective officers,
employees, and agents harmless from and against any and all claims, damages, liabilities, losses,
or expenses (including attorneys’ fees) arising out of or related to (a) your use of the Services;
(b) your breach of these Terms; (c) your violation of any law or regulation; or (d) any content
you post or upload, including User Content and DJ mixes.
14. Privacy
Our Privacy Policy explains how we collect, use, and protect your personal information. By
using our Services, you consent to our data practices described in that policy.
15. Modifications
We may modify these Terms at any time by posting the revised version on our website or
otherwise notifying you. Your continued use of the Services after the effective date of any
changes constitutes acceptance of the revised Terms.
16. DMCA Notice
If you believe in good faith that any content on our Platform infringes your copyright, you or
your agent may send a notice containing:
1. Identification of the work claimed to be infringed.
2. Identification of the allegedly infringing material with sufficient detail for us to locate it.
3. Contact information (name, address, phone, email).
4. A statement of good faith belief that use of the material is unauthorized.
5. A statement under penalty of perjury that the information is accurate and you are
authorized to act on the copyright owner’s behalf.
6. A physical or electronic signature.
Send notices to our contact@electronicgroove.com:
Counter-Notifications
If your content was removed, you may send a counter-notification that includes:
1. Identification of the removed material and its prior location.
2. A statement under penalty of perjury of good faith belief that the material was removed
or disabled by mistake or misidentification.
3. Your name, address, and phone number, and consent to the jurisdiction of the Federal
District Court for your judicial district (or if outside the U.S., any judicial district where
we may be found), and acceptance of service of process.
4. A physical or electronic signature.
17. Contact Us
For any inquiries about these Terms or our Services:
Electronic Groove
contact@electronicgroove.com